Company description: Adding more software value
Pan-European integrator and software vendor model
Paris-based Prodware sells and integrates its own and third-party software for SMEs across Europe. It has software products that sit on top of the Dynamics ERP and CRM platforms from Microsoft, effectively filling the gaps in the Microsoft offerings to produce market-appropriate solutions. The company has over 1,425 employees in 15 countries, with approximately 19,000 customers. Almost all Prodware’s products and services are mission critical for customers, and as a result, Prodware sees a very high level of recurring and repeat revenue – with management stating that such repeat income is around 80%.
Strategic focus on building software: Prodware’s strategy is to target markets and applications where it believes unit sales can run into the high hundreds or even thousands, seeking to avoid creating bespoke solutions for clients or undertaking simple integration work. By working in this way, Prodware maximises the reuse of programming code and earns significantly higher operating margins than those seen by pure-play systems integrators.
Pan-European platform for growth: the acquisition during 2011-12 of the operations of Qurius nearly doubled revenues and made Prodware the leading partner for Microsoft Dynamics in EMEA. Although similar to Prodware in some ways, Qurius was more focused on reselling and implementing, rather than on creating a set of software products that could be reapplied. Having restructured, integrated and rebranded these businesses, Prodware should now gain from the application of the Prodware model of acting as a combined integrator and software business across Europe, taking its current overall operating margins from the high single figures back up to the mid-teens levels seen before the acquisition.
Commitment to grow: management has set the objective of building revenues to €300m in 2020 and to help achieve this is has put in place the Prodware Academy recruitment and training programme, established the Business Consulting division and stated a willingness to make acquisitions. The target is equivalent to a CAGR of 12% over the period, starting with our FY16 revenue estimate. Furthermore, with its balance sheet rebalanced, we forecast net debt will decline from €41.2m as at December 2014 to €29.2m as at December 2017, Prodware has the potential to drive growth more aggressively through bolt-on acquisitions.
Favourable point in technology evolution: although the broader economic environment in Europe remains lacklustre at best, Prodware is set to benefit from the renewal cycle for ERP systems, many of which were put in place prior to the millennium, and the growing demand for mobile solutions and SaaS within both the ERP and CRM arenas. Furthermore, the increasing provision of SaaS and hosting services binds Prodware more tightly with its clients, providing opportunities for additional value added through the newly created Business Consulting division.
Exhibit 1: Revenue mix 2013
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Exhibit 2: Revenue mix 2015e
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Source: Edison Investment Research
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Exhibit 1: Revenue mix 2013
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Exhibit 2: Revenue mix 2015e
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Source: Edison Investment Research
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History and strategic development: Prodware was formed in 1989 and in its early years it developed SME software products for a number of commercial endmarkets, and grew a healthy business in providing networks and related security. As the enterprise software market developed, it focused on reselling and integrating the software of others, most notably Sage and subsequently Microsoft. By the middle of the last decade, Prodware had established itself as an integrator and host of products and services on a national scale, with activities in francophone markets across Europe and Africa. In February 2011, Prodware took the first step towards what became the acquisition of Qurius, a Netherlands-based integrator of Microsoft ERP and CRM, which had operations in the Netherlands (where it was Microsoft’s top local partner), Germany (where it ranked number two with Microsoft), the UK, Spain and Belgium. This created a European leader providing SME software working on the Microsoft Dynamics ERP and CRM platforms. With the Qurius operations fully digested, in 2015 Prodware’s management has placed the focus on growth with the launch of its 2016-2020 development plan, the Prodware Academy Programme and the Business Consulting division.
Prodware discloses its operating performance across two categories: Infrastructure & SaaS, and Software licences & integration services. While this reflects the way the product is provided, it provides limited insight into the level of the value added within the product or service. However, Prodware also provides a breakdown of revenues, but not profits, into Licences & Materials, Services, Maintenance & Support and Hosting (SaaS), giving a slightly better view of the direction the business is taking.
Software – traditional and SaaS (35.2% revenues FY15e)
We believe, the provision of software in its various forms is the most important driver of value for Prodware. Revenues in this area are growing, and are recurring in nature because their ongoing payment of the subscription is required for delivery of the service.
Prodware typically earns overall operating margins of 20%+ on sales of its software, a much greater margin than it earns from its other activities. The strategic and operational imperative for the group is to drive the software side of the business.
Prodware provides its software on both a traditional (licence fee plus ongoing maintenance and support) and a SaaS (hosted)-based manner. In common with much of the rest of the software industry, Prodware has been focused on shifting its business more towards the hosted SaaS provision of the software. This shift has a number of benefits for both Prodware and its customers. It provides customers with lower up-front costs of software and a significantly reduced requirement for investment in, and ongoing support of, hardware. For Prodware it changes a business model with typically lumpy cash flows to one with steady and predictable income streams, all be it at the cost of reductions in cash flows and recognised revenues at the start of the provision of the service.
Management believe that over the medium term, typically three to four years, the revenue stream and profits from SaaS-delivered software will be greater than comparable software provided on a traditional basis. Although the increase in SaaS revenues accounts for the majority of the growth in Prodware’s overall software revenues, the move actually distorts the underlying picture of growth at Prodware because every €1m of SaaS income is broadly equivalent to €3-€4m of traditional income.
Prodware has five main areas of sector focus: manufacturing, professional services & communication, distribution services, financial services and what is described as ‘commercial unmanaged & public sector’. Across these industries, there are 23 sector-specific products. In addition to these verticals offerings, Prodware can provide key application-specific products of its own, for example e-business, BI (business intelligence) and product sustainability, or from software partners. In recent years Prodware’s efforts to create its own best-of-breed SME focused solutions in these application areas has been the focus of both its IP purchasing and product development. It should be noted that these application solutions are not Microsoft-specific products and can work on a number of other platforms including ones from SAP and IBM. Prodware has interface or middleware software to allow all these elements to work together.
The largest part of Prodware’s software offering covers software for applications on top of a Microsoft ERP or CRM platform, which fills the gaps to take the standard Microsoft platform and create a fully-fledged industry specific product. The fact that work needs to be done to produce a complete solution for a specific industry application is not due to any shortcomings in the Microsoft products. They are built that way to allow resellers/software partners an opportunity to address a broad spread of markets and to add and extract value themselves.
Exhibit 3: Verticals solutions
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Exhibit 4: Application solutions
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Exhibit 3: Verticals solutions
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Exhibit 4: Application solutions
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Integration of business solutions (64.8% revenues FY15e)
Prodware provides enterprises with the necessary software and skills to set up and maintain their business systems. In doing so, Prodware applies its own people, skills and software and the software of others, mainly Microsoft but also other software vendors whose products link with those of Prodware or Microsoft.
Prodware is the leading integrator of Microsoft Dynamics (the Microsoft offering principally targeted at SMEs but also finding wider application in major global enterprises) in Europe, and has, we believe, several thousand customers on Microsoft platforms. Within the Dynamics line of products, Prodware focuses on the Microsoft Dynamics NAV and AX ERP platforms, including AX for retail and Microsoft Dynamics CRM.
Prodware typically earns high single-digit operating margins from these operations. When made by the original Prodware operations and increasingly the former Qurius businesses these sales are linked to, and drive, sales of Prodware’s own software. A key focus in the restructuring and realignment of the former Qurius operations was in developing the link between integration sales and own software sales and the benefits of this is expected to show through in coming years, with the software revenues growing particularly strongly in non-Francophone geographies.
Exhibit 5 below sets out the competitive landscape for Prodware. It finds itself between the megavendors, like SAP, Oracle and IBM, the niche specialists, like Cegid or Generix, and the lower-price micro and smaller enterprise-focused providers, like Sugar CRM or ebp. Prodware is far from alone in its drive towards SaaS and all the companies that it competes against have SaaS-based offerings or are attempting to provide them to customers.
Clients in Prodware’s target markets cannot afford the price of full systems from the likes of SAP or IBM, where starting prices run into hundreds of thousands if not millions of euros. Furthermore, they are also unwilling to work on the long delivery timetables to which these vendors work.
Working on established Microsoft platforms gives Prodware instant credibility with customers that the niche providers generally struggle to match. Furthermore, there is a clear appeal for these customers from the apparently seamless linking of solutions based on Microsoft platforms into the desktop applications with which they are already comfortable, ie Word, Excel, Outlook and PowerPoint.
Although it is focused upon the SME market, Prodware still has significant sales into blue chip customers that validate the quality of the company and its products. Prodware makes significant sales into local operations of major companies, like Michelin, Toyota, Findus, Airbus and Le Creuset, and has local market leaders including Optic 2000 (French opticians), Supermercados Covirán (Spanish supermarkets), Real Madrid (Spanish football team) and Gigaset (German digital phones) among its customers.
Microsoft-related sales account for over three-quarters of revenues at Prodware. The company is very much at the centre of the Microsoft Dynamics CRM and ERP ecosystem in Europe, a fact recognised in its Gold Partner status and its membership of the Microsoft Dynamics Inner Circle.
For some years Dynamics had something of an undefined position within Microsoft, but in recent months this has changed with the clarification of the Microsoft group strategy under its new CEO, Satya Nadella. It is noteworthy that for much of the last decade Mr Nadella was responsible for the Microsoft Business Systems division of Microsoft of which Dynamics had been part. In June 2015, Dynamics was moved from being a separate entity outside the major Microsoft divisions to being part of the Cloud and Enterprise division. This change, alongside the other recent statements from Microsoft suggest that this growing business is being placed firmly as part of the platform approach – something that is wholly consistent with Prodware’s strategy of creating software that runs on top of other software platforms.
Product development and innovation
The business solutions and middleware elements are developed entirely in house. Development work is undertaken in six centres in Bordeaux, Grenoble, Romania, Tunisia, Israel and the Czech Republic. The current locations are mostly relatively high cost, but these cost disadvantages are diminished by the high level of state support that Prodware receives. Currently, Prodware gains 30c back in tax credits for every euro it spends on development. These tax credits are then set against tax due or paid to the company when no tax is due.
Prodware sells the vast majority of its products directly to customers as opposed to resellers. Because of its role in reselling, hosting, integration and development, Prodware has always acted as the interface with customers. As the Prodware software market has evolved and with the industry majors struggling to service the local activities of major corporations, Prodware has set up strategic partnerships with global systems integrators, including IBM and PwC, allowing Prodware to access larger customers, and IBM and PwC to access smaller ones, to their mutual benefit. While we do not anticipate significant revenues from these channels in the short run, we regard it as an interesting and promising development. Additionally the App Store for Microsoft Dynamics CRM gives Prodware the opportunity to sell its Dynamics-based products in geographies beyond its home markets, including North America.
Prodware’s most significant development in recent years has been its acquisition of the operations of Qurius, taking Prodware from being a leader in its markets in France, to a leader across Europe. The transactions have given Prodware access to customer bases in new geographic areas, new products and considerable cross-selling opportunities. Furthermore, there is the opportunity to improve margins from driving Qurius along the same value-added path already established at Prodware, as well as scale efficiencies and leveraging the R&D base.
Prodware’s €24m acquisition of Qurius’s operations was in stages. Prodware first acquired a 10% stake as part of a partnership agreement in early 2011, and then on 31 July 2011 Prodware and Qurius announced their intention for Prodware to buy Qurius’s operating companies in stages. At the time of the announcement of the wider acquisition, Qurius was suffering losses at an EBIT margin level in the mid-single figures on its approximately €100m of revenues. The task of repairing Qurius has not been entirely simple and in several areas it has been significantly more challenging than was initially hoped. That said, there appear to have been no black holes and following the conclusion of the restructuring of the German operations in early 2015 the structural work appears complete. Over FY12-14 Prodware recorded €15m in restructuring charges. We have a forecast a further charge of €3m for FY15e relating to the final issues, principally in Germany. Taking these figures into account gives a full cost of acquisition of €42m – an EV/revenue figure of approx. 0.4x.