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Innovation Group provides business process services and technology to the global insurance industry. Supplying into an industry that is forced to adapt to the entry of new brands, regulation, technology and climate change, Innovation’s solutions help provide improved service quality, efficiency and flexibility to insurance providers, and enable service innovation.
In this interview Andy Roberts, Group CEO, introduces the group, discusses the growth strategy for its property and automotive BPS operations and how the company plans to gain leverage from the EMAC acquisition. Also discussed are management’s margin expansion ambitions, the rationale for the recent organisational restructure and the key milestones that investors should look for as Innovation executes its strategy in FY15.
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