GBG is a global specialist in identity data intelligence. Its products and services help organisations in both the public and private sectors make better decisions about their customers and employees. Among other things, its services are used to improve the quality of customer data and the on-boarding process, as well as helping organisations protect themselves against the large and growing problem of identity fraud. It is one of the largest providers in the industry, able to verify c 4.4 billion consumers globally, with know your customer (KYC) and anti-money laundering (AML) standards reached in over 40 markets. Its products and services are sold to over 15,000 customers across c 70 markets. Headquartered in Chester in the UK, GBG has over 750 staff, operating out of 17 countries spanning the UK, EMEA, Asia Pacific and the US.
In this interview, CEO Chris Clark gives an overview of how, by using the broadest reach of datasets internationally and with four pillars of identity verification, it can verify c 4.4bn of the world’s population, enabling companies to have a better understanding of their customers and ensuring that employees are who they say they are. He then outlines what he considers the group’s core strengths: its geographically broad and deep data access, market-leading products and technology, and highly engaged team, while at the same time recognising that there is scope to enhance its customer relations.
Against a market backdrop of increased web usage, globalisation and rising compliance standards, CFO Dave Wilson discusses the three key areas of the group’s strategy, which includes investment to sustain organic growth, accelerating the growth of acquired companies by leveraging existing channels to market and bolt-on acquisitions. Dave also summarises why GBG represents a good investment opportunity; the fact that it is well positioned with strong barriers to entry in an early-stage growth market, is delivering strong organic growth which can be complemented through acquisitions, and has good revenue visibility and strong EBITDA to cash conversion.