EML Payments is an ASX-listed provider of innovative payment solutions. Its product portfolio includes solutions for payouts, gifts, incentives and rewards, and supplier payments via the issue of mobile, virtual and physical cards. The company processes billions of dollars in payments each year across 28 countries in North America, Europe and Australia.
In this interview, CEO Tom Cregan provides a brief introduction to the business, discussing the three divisions: Gifts and Incentives, General Purpose Reloadable and Virtual Account Numbers. He outlines the rationale behind the recent acquisition of Prepaid Financial Services (PFS) and discusses the impact COVID-19 is having on the group. Finally, he outlines the company’s short-term strategy to manage throughout COVID-19 disruption and its longer-term strategy as the economy moves to a more normal footing.